Our Policies

Appointment Policy

The Hampstead Animal Hospital recognizes the importance of protecting the personal privacy of our clients, our patients and those individuals who visit our site.

Your privacy is also protected in our hospital. At no time is any information given out about any client or any pet without the consent of the owner.

We do not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties by our hospital or by our web site hosting company.

We strictly adhere to this policy.

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet.

Arrival Policy

For everyone’s protection, please leash all dogs while in the waiting area or exam rooms. If you need a leash, please ask a staff member before entering with your pet.

Please present all cats in an appropriate cat carrier or on a leash. This prevents cats escaping from your arms and into our adjacent wooded area upon entering our clinic.

Payment Policy

We require full payment at the time that services are rendered.

For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.